CAR INSURANCE 101: A crash course!

Welcome to WTF, where today we're committed to simplifying the complexities of car ownership by tackling the topic of insurance. Although it may seem like a grudge purchase, car insurance is a crucial component of responsible vehicle ownership. You never know when you might need it, so it's essential to understand what it is, why it matters, and how to choose the right policy for your unique needs.

Today, Lebo Gaoaketse is joined by two seasoned experts - Paula Green, WesBank Motor: Head of Insurance, and Ngawa Salare-Sikazwe, WesBank: Head of Bad Debts & Claims. They'll help guide us through the nuances of car insurance and share their insights on how to make informed decisions about your cover.

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Chapters

• 0:18 Introductions
• 0:44 Insurance 101 - why must we have it?
• 1:59 It's Mandatory - understand why
• 3:33 No insurance? What happens?
• 5:35 Does insurance cover what I owe?
• 7:21 Retail vs Market Value
• 9:27 Claims process
• 13:42 Case study
• 14:42 Contractually bound
• 16:50 Impact on credit score
• 18:28 Car hire cover
• 19:00 Types of insurance
• 20:19 No insurance could ruin you!
• 21:32 Shortfall & Excess
• 24:29 Recap
• 25:09 Terms & conditions
• 26:06 Unpacking the "excess"
• 27:33 Additional Excesses
• 29:36 Do's & Don'ts even with comprehensive cover
• 31:22 Tweets from the public
• 36:58 Wrap up